Help Center

Download the xDV desktop app for Windows or macOS, or the mobile app for iOS or Android. After installation, you'll need to log in with your xDV account to start earning.

You can earn money in several ways: 1) Enable usage data sharing through the desktop or mobile app, 2) Complete questionnaires from corporate users, 3) Refer friends who join and participate. Each activity has different reward rates that you can view in your dashboard.

Go to the Withdraw page in your dashboard, add your bank details, and request a withdrawal of £20 or more. Withdrawals are processed within 5 business days, with no fees deducted.

Yes. You have full control over what data you share. You can enable or disable specific data types at any time from your Data Rights dashboard. All data is encrypted and stored securely. We never share your personal information without your explicit consent.

You can choose to share: browsing history, search queries, behavioral data, device information, location data (optional), and personal/demographic data. Each data type has its own toggle that you can control independently.

Browse the Marketplace to find available questionnaires. Click on any questionnaire card to view details, then click "Participate" to start. Answer all questions honestly and completely. Once your response is approved, you'll receive your reward.

Yes! You can use both the desktop app and the mobile app simultaneously. Your earnings from both platforms are combined in your unified dashboard. Download the mobile app from the Download Center.

You can contact our support team through the Contact page. We typically respond within 24 hours. For urgent issues, check the FAQ section or visit the Help Center for detailed guides.